WILL someone please call me so i can get back home?

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eddiemanG213
Posts: 6
Joined: Wed Jul 15, 2015 11:31 pm

WILL someone please call me so i can get back home?

Post by eddiemanG213 »

I'm still stuck in my parents garage.... my car's unable to start. and my wife and i need to get back home... We were on vacation for a few months... Just got the car back from the body shop. and tried installing the tuner back into my car. But i don't know what happend. It just went straight into recovery mode. I live in arizona. i'm stuck in stupid california. 2139998136
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garrett
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Posts: 738
Joined: Thu Mar 28, 2013 11:26 am

Re: WILL someone please call me so i can get back home?

Post by garrett »

I'm not sure that you understood what I was trying to explain to you.

If the plug was pulled during the update process, the tool goes into recovery mode. Recovery mode initializes when the tune process fails and the tool tries to force the file onto the vehicle again for you. What i was trying to explain, is that you need to let the process finish to get it out of recovery mode. If the tool completes, successfully, the tool will come out of recovery mode and allow the vehicle to start.

i would like a copy of the info.xml file posted to this thread, from the intune drive in your computer directory.

As for our options, from here, if the tool will not recover the vehicle:

1. take the vehicle to the dealership to be flashed back to factory settings. Once this is complete, we can reset the tool for you and begin tuning again.
2. pull the PCM out of the vehicle and send us the PCM as well as the Intune DCX to us to be recovered.

If you would like to send us the PCM, please email us a copy of the receipt as well as the following info to [email protected]

First/Last name
Shipping Address
Phone number
Email Address
Vin Number
Mileage
Year/Make/Model


Once we have this info, we can create an overnight shipping label, to have the PCM and Tool overnighted here, repaired, and shipped back ready to go.
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