need help with registration

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turb0vette
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Joined: Fri Apr 08, 2016 6:54 pm

need help with registration

Post by turb0vette »

I tried to tune my car with intune 1000 says it needs registration ill attach info.xml file
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mikel
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Re: need help with registration

Post by mikel »

emailed you a registration file
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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ptfischer
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Joined: Wed May 11, 2016 2:32 pm
Location: Beavercreek, OH

Re: need help with registration

Post by ptfischer »

Hi, I recently bought a used '12 Ram 1500 that had a Trinity T-1000 with it. I'm trying to update the tuner with latest firmware version and cal files for my truck. Do I need to spend the $$ to register the tuner under my name even if it's still tied to the same vehicle or am I missing something?... it appears the tuner is trying to have me to reset it. Thanks!
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mikel
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Re: need help with registration

Post by mikel »

you must restore the stock tune before you can update the tool.

There is no cost for registration...
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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ptfischer
Posts: 4
Joined: Wed May 11, 2016 2:32 pm
Location: Beavercreek, OH

Re: need help with registration

Post by ptfischer »

OK, I'll play around with it again this evening. When I tried to register the tuner it told me it was already registered under a different name, so I assumed I'd have to spend the $179 to reset it so I could register it under my name... this is not the case? Thanks again!
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06MonteSS
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Re: need help with registration

Post by 06MonteSS »

if it's already registered, you can not register it again, and you do not need to.. it doesn't matter who it's registered to.. as long as it's registered, you can update it..

but to update the trinity, you first have to restore the original backup stock tune to the vehicle.

after you update it, then you can reinstall the preset tunes to the vehicle.
06MonteSS / DiabLew Tune
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2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net
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ptfischer
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Joined: Wed May 11, 2016 2:32 pm
Location: Beavercreek, OH

Re: need help with registration

Post by ptfischer »

OK, thanks. I'll try it again this evening. I might have been trying to go down the wrong path thinking I had to register it under my name first and force the reset. It was wanting me to call in with a code and get a password and such. I'll dig around in the directions again and see if I can get it updated. Thanks!
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ptfischer
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Location: Beavercreek, OH

Re: need help with registration

Post by ptfischer »

Got it to update... thanks for the help!
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06MonteSS
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Re: need help with registration

Post by 06MonteSS »

awesome! glad to hear it.. np, you're welcome...
06MonteSS / DiabLew Tune
Image
2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net
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