i3 - my car not supported??

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speli
Posts: 6
Joined: Thu Aug 15, 2019 9:22 am
Location: Sweden

i3 - my car not supported??

Post by speli »

In september I bought an i3 unit for my Jeep GC 5.7 hemi 2006. When I first tried to connect to OBDII in my car after updating, I got the message "This Vehicle is currently Not Supported; an update may be required. Please plug this device into a PC to download any updates." However, when I reconnect the i3 to the computer I have been unableto get updates. I have tried severel times but yesterday I tried again with "Update agent" and downloaded available files for my device. Then I again connected the unit to my car and received the same message again "This Vehicle is currently Not Supported; an update may be required. Please plug this device into a PC to download any updates" .
When I reconnected it to my computer there is no update.

I need help to be able to use my new i3!

Best regards
Per Lindblad
Nora, Sweden

attach xml-file
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mikel
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Re: i3 - my car not supported??

Post by mikel »

Unfortunately we do not support the 05-10 export cherokee models, they are just not available for us to get the files.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
speli
Posts: 6
Joined: Thu Aug 15, 2019 9:22 am
Location: Sweden

Re: i3 - my car not supported??

Post by speli »

Hello
This was a big disappointment. :cry:
Does it also apply to a Jeep Wrangler TJ 2005 4.0l that I have?
/Per
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mikel
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Re: i3 - my car not supported??

Post by mikel »

the TJ should be fine.
The only exports we have no way to support are the 05-10 WK models.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
GrizzLee
Posts: 3
Joined: Sat Jan 10, 2026 3:50 pm

Re: i3 - my car not supported??

Post by GrizzLee »

im having an issue with my 2006 Jeep TJ unlimited. (LJ) Rubicon 4.0L

i have contacted tech support and they instructed me to update the diablo device.
i updated the device and im still getting this error.

Please help!
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mikel
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Re: i3 - my car not supported??

Post by mikel »

GrizzLee wrote: Sat Jan 10, 2026 4:10 pm im having an issue with my 2006 Jeep TJ unlimited. (LJ) Rubicon 4.0L

i have contacted tech support and they instructed me to update the diablo device.
i updated the device and im still getting this error.

Please help!
please post the info.xml file from the i3 drive.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
GrizzLee
Posts: 3
Joined: Sat Jan 10, 2026 3:50 pm

Re: i3 - my car not supported??

Post by GrizzLee »

here is the file.

it returned in the XML file that this is a Cali ECU.

<unsupported calid='56044709AD' vin=**

this vehicle was purchased brand new not in cali so im not sure why that is.... but is there a way to fix this?

thanks!
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mikel
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Re: i3 - my car not supported??

Post by mikel »

OK, our team is on this.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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mikel
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Re: i3 - my car not supported??

Post by mikel »

this is fixed. run the update again, it will get the file it needs. then load it to the Jeep, then you can install the tunes.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
GrizzLee
Posts: 3
Joined: Sat Jan 10, 2026 3:50 pm

Re: i3 - my car not supported??

Post by GrizzLee »

ok we are going to perform this update tomorrow.

ill let you know how it goes.

thank you.
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