Update Agent 3.0 reCAPTCHA error

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MrSquiggles
Posts: 4
Joined: Sat Mar 28, 2026 9:43 pm

Update Agent 3.0 reCAPTCHA error

Post by MrSquiggles »

When trying to purchase the extra $40 2017+ GM license, after clicking the pay button, I get an error saying I didn't complete the reCAPTCHA. Thing is, a reCAPTCHA never popped up for me to interact with.
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mikel
Posts: 58789
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Update Agent 3.0 reCAPTCHA error

Post by mikel »

so you updated with UA 3.0, it took you to the store, you tried to check out with the 17+ Unlock and it gave you that error?
Can you confirm which browser you are using?
And post the serial number of the i3 please?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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mikel
Posts: 58789
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
Contact:

Re: Update Agent 3.0 reCAPTCHA error

Post by mikel »

actually, please try installing the update agent 1.0 and it should work as expected.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
MrSquiggles
Posts: 4
Joined: Sat Mar 28, 2026 9:43 pm

Re: Update Agent 3.0 reCAPTCHA error

Post by MrSquiggles »

I installed the Update Agent 1.0 and now am getting the error: "Order error - Unable to process your order. Reason: Must inform the zip code".
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mikel
Posts: 58789
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Update Agent 3.0 reCAPTCHA error

Post by mikel »

MrSquiggles wrote: Mon Mar 30, 2026 9:24 pm I installed the Update Agent 1.0 and now am getting the error: "Order error - Unable to process your order. Reason: Must inform the zip code".
OK, not sure here. I dont have any reports of the store being broken, but we're looking into it.
If you can call 561-908-0040 we can set it up for you over the phone.


Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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