Cmr on new computer

CMR Support

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matsspeed
Posts: 37
Joined: Thu Aug 04, 2011 1:47 am

Cmr on new computer

Post by matsspeed »

Hello mike can you reset account matsspeed thanks
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mikel
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Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Cmr on new computer

Post by mikel »

Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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matsspeed
Posts: 37
Joined: Thu Aug 04, 2011 1:47 am

Re: Cmr on new computer

Post by matsspeed »

Hi mikel have a new computer again, where to download software again. also need to clear old laptop login

Thanks
Mat
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mikel
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Re: Cmr on new computer

Post by mikel »

hmm, been a few years. did we move you to the new server in the past year?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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matsspeed
Posts: 37
Joined: Thu Aug 04, 2011 1:47 am

Re: Cmr on new computer

Post by matsspeed »

no have not used in a while so no not on new server yet, what is the new link
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mikel
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Re: Cmr on new computer

Post by mikel »

To get started, you’ll want to download and install the latest CMR from this link:

http://installers.diablosport.com/softw ... taller.exe

Next, please follow this link to reset your password using the email address assigned to the CMR account (not logging in here, just resetting pw):

https://powercalweb.powerteq.com/forgotPassword

Once that is done, you can open the new version of CMR and log in with your existing username/new password and continue using that moving forward. If you have any issues or concerns during this process, please email [email protected] and we’ll get you going asap.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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mikel
Posts: 58675
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Cmr on new computer

Post by mikel »

did you get sorted after my last email?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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matsspeed
Posts: 37
Joined: Thu Aug 04, 2011 1:47 am

Re: Cmr on new computer

Post by matsspeed »

no still can't log in.

uninstalled older cmr
downloaded new cmr from link above.
installed cmr
tryed log in and password you provided.
still log in error
tryed to reset password from link above but no email came from site.

so thats the last thing's i tryed.

Thanks mikel
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mikel
Posts: 58675
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Cmr on new computer

Post by mikel »

are you using this email?

[email protected]
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
User avatar
matsspeed
Posts: 37
Joined: Thu Aug 04, 2011 1:47 am

Re: Cmr on new computer

Post by matsspeed »

Hi Mikel
still does not like me keep getting unknown error

yes [email protected]

this computer is still win 8 does that matter?
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mikel
Posts: 58675
Joined: Tue Jan 16, 2007 1:17 pm
Location: DiabloSport World Headquarters
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Re: Cmr on new computer

Post by mikel »

can we move htis to email?
[email protected] please

send me a screenshot of the error please, and the login screen.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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