Problem with predator x

[Arturolsd10]

[/img]I have a problem with mi predator x with my 2011 chevy silverado 1500 the app stuck when it ready the vin number and don’t aloe to tune the truck im in Venezuela i don’t know if the problem is that the truck here in vnenezuela have a different vin number than the us trucks and mexican trucks

[mikel]

I've asked our team to look into this and email you.

[cal101]

I connect the Predator X to my 2019 Silverado and I get the vin in the app. When I try to install a tune I get the error message pictured below. I have tried emailing several times but get no response.