Diablosport Forums

Are we suppose to get any kind of comfirmation from the rma dept when our upgrade is done.Or will it just simply show up at my house when complete?

You should just receive the tool back once completed.

Vas@Diablosport wrote:You should just receive the tool back once completed.

Gosh, that doesn't sound encouraging at all.

Common guys, how about a little positive feedback. We're loyal owners and have chosen to stick with you guys by updating our Predators instead of going to another company! (there are a LOT of competitors out there)

I don't know, just seems like we're being treated as though we're not a valued customer.

just my 2 cents.

jammer

That is not true at all... We value you guys as customers!! Every one of you, whether the ones that gripe just to do it or the ones that have a valid reason.... What's your RMA#?

Vas@Diablosport wrote:You should just receive the tool back once completed.

Thank You ,that is what I needed to know.

sohfast94 wrote:That is not true at all... We value you guys as customers!! Every one of you, whether the ones that gripe just to do it or the ones that have a valid reason.... What's your RMA#?

Brian,

We're all anxious to get our predators back. Just seemed to be a RMA 'black hole'. Didn't want to be a 'complainer'!

Naturally, I don't have my RMA# at work, will post up this evening when I get home.

Thanks again for the feedback.

jammer

No problem.. I don't really deal with that side of things although I'm sure I can find out something.

jermort wrote:

sohfast94 wrote:That is not true at all... We value you guys as customers!! Every one of you, whether the ones that gripe just to do it or the ones that have a valid reason.... What's your RMA#?

Brian,

We're all anxious to get our predators back. Just seemed to be a RMA 'black hole'. Didn't want to be a 'complainer'!

Naturally, I don't have my RMA# at work, will post up this evening when I get home.

Thanks again for the feedback.

jammer

I wasn't implying that you were a complainer it was purely an example.

Brian, PM with RMA sent.

jammer

Thanks again, you've been a real help.