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The car does not see the update
Posted: Wed Oct 02, 2024 11:42 am
by Alex999mu
Hello, I'm asking for help. I connect the device to the car and get this message, I click the checkbox and receive the following message. I go and connect the device to the PC, it says that it is updated. I go to the car and the same thing happens, what should I do? I am attaching the info.xml file.
Re: The car does not see the update
Posted: Thu Oct 03, 2024 9:22 am
by mikel
this is a pretty old device, post the info.xml file from the intune drive and we'll take a look.
Re: The car does not see the update
Posted: Thu Oct 03, 2024 10:04 am
by Alex999mu
Thanks for your answer, I have attached the file.
Re: The car does not see the update
Posted: Fri Oct 04, 2024 6:22 am
by Alex999mu
Did you manage to watch it?
Re: The car does not see the update
Posted: Wed Jun 11, 2025 4:43 am
by palich85
I've the same problem. Can you help me? My info file
Re: The car does not see the update
Posted: Wed Jun 11, 2025 11:30 am
by mikel
palich85 wrote: Wed Jun 11, 2025 4:43 am
I've the same problem. Can you help me? My info file
this device is not asking for an update?
Re: The car does not see the update
Posted: Fri Jun 13, 2025 11:06 am
by palich85
Just these messages.
I downloaded the latest updates 04i and 01u from the forum, but they don't help. Is there a solution?
Re: The car does not see the update
Posted: Fri Jun 13, 2025 4:13 pm
by mikel
the infof ile you posted is not asking for an update, which i would expect based on the images provided. Post a new copy of the info file please.
Re: The car does not see the update
Posted: Sun Jun 15, 2025 4:12 am
by palich85
This is the last one.
Re: The car does not see the update
Posted: Mon Jun 16, 2025 10:14 am
by mikel
its asking for it now. Update with the update agent software and it should download the file.
Re: The car does not see the update
Posted: Thu Jun 19, 2025 4:17 am
by palich85
Hi!
The update agent that is located on the dcx memory card is not working. Writes that there is no connection to the server. You can send the update files to
[email protected] ? I will manually update the device myself.
Re: The car does not see the update
Posted: Thu Jun 19, 2025 9:54 am
by mikel
you need to use the update agent software from our website and install it on your PC.
The old intune updater that lives on the device is no longer supported.