i3 8300 to 8345 please!

[camilo85]

Hi, my name is Camilo and I live in Chile south America , I bought the i3 Diablosport not knowing that there are 2 versions. The 8300 and the 8345. I actually wanted the platinum but I bought the wrong one. is it possible to change this please?
sorry for the inconvenience

My serial number is X00011310
And 202378891

I hope your help

Thanks.

camilo.

[mikel]

update the device 2x in a row and it will convert.

[camilo85]

update the device 2x in a row and it will convert.

Do I update from the same device? Or from Ignition?

thanks.

[mikel]

update with ignition/update agent on a PC.

[camilo85]

update with ignition/update agent on a PC.

I tried but it doesn't update
What can I do please?

Thanks