8445-1 additional license

[Todd1974]

Hello just purchased a additional tune license for my 8445-1 i3… for a 2005 pt cruiser gt but got the email saying to go to update agent and got this message unsupported file for your calibration not found… am I doing something wrong???? The license part number was D1002-3r unless this specific tuner doesn't support PT cruiser gt tuning????if that's the case how do I go about getting a refund? Paid for it through PayPal thanks

[mikel]

sounds like it wants to deliver an update for the PCM in the PT cruiser but the file is missing from our server. Please reach out to our support team at 561-908-0040 or [email protected] and include your device serial number and we'll get it sorted out.