Page 1 of 1
Original back up
Posted: Fri Feb 27, 2009 6:59 pm
by Blacksmoke
Happy to see we have an update but why do the 2 U7164 I have in stock can't be updated? The downloader tells me they contain an original back up but I got these from you guys 2 weeks ago. They have never been sold or installed on a vehicle.
RE: Original back up
Posted: Fri Feb 27, 2009 7:50 pm
by armentrout2
Need the same fix, except mine is not new. The original back-up wrote to the tool, but errors out while trying to write back. So, I am stuck in the middle with a tool I can't program or clear! Need assistance...Thanks, John
RE: Original back up
Posted: Mon Mar 02, 2009 11:40 am
by mikel
Please call us with these tools powered up and we'll fix them over the phone.
RE: Original back up
Posted: Mon Mar 02, 2009 12:55 pm
by Blacksmoke
Problem fixed. Don't ask me how but now it will accept the 9r09 update.
Re: RE: Original back up
Posted: Mon Mar 02, 2009 1:03 pm
by mikel
Blacksmoke wrote:Problem fixed. Don't ask me how but now it will accept the 9r09 update.
If you did not restore, please do not continue!!!
Must get the tool reset first.