Diablosport Forums

I plugged my Trinity for the first time in my 05 NSRT-4. I tried to mess with the rev limit a little bit just to see if it works and saved the tune but it wouldn't save. So the Trinity shuts off and restarts saying that the last tune couldn't be saved. And says to restore original backup so I click ok but it won't even do that!! Says some PCM:bootup string missing/vpp issue. Does anyone know what is going on? Now i'm stuck at home. I am on the stage 3 pcm. Please help!! I'm so screwed.

Trinity's don't kill cars. People with Trinity's kill cars!

you need to contact tech support by phone with the trinity hooked up to the car. 800-531-5484

i did and they couldn't fix it. they told me to send my pcm and trinity to them.

so they are already taking care of you then. good to hear.

i sent my pcm and my trinity back to diablosport. they paid for next day air shipping and back. i shipped it off monday and just got it back today. everything works. seems to be no problems so far. i don't know what happened but its fixed for now. i believe it may have been the cable since a new cable was included.

Yeah, looked like a cable issue.

Goes to show these guys aren't dickin people around as others are trying to imply.

Its great to see a company standing behind there products!

Don'tcha' just love that customer service you get from the guys at Diablo Sport?
gsjoe

Meh, i heard that we suck...

johan wrote:Meh, i heard that we suck...

shuuuuuuuuuuu.... What's that sucking sound? Sounds like air rushing through a CAI into a...... a.... a throttle body? oh, Say it ain't so!! Oh the inhumanity of it all!!

LMAO

that type of service makes the price of these units worth it. People forget about all the costs of the back-end support for these things, it's a lot more than just some hardware. I can guess that a Predator, mass produced, is fairly cheap to make, but the amount of time that goes into the tuning, and support of these items is the bulk of the purchase price. This makes me feel confident about buying a DS tuner.