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2006 6.0 - Reflashed and tuner locked out

Posted: Mon Sep 28, 2009 3:24 pm
by lundstedt
2006 Ford F250 6.0l w/ 7165

Customer went into dealership after vehicle died. Got reflashed and tuner is locked out. Key is 4b7b b02c 91f8 b941 54c8

RE: 2006 6.0 - Reflashed and tuner locked out

Posted: Mon Sep 28, 2009 3:25 pm
by mikel
We need documentation showing the reflash before we can reset a tool, please fax it to 5610-908-0048 then call within an hour or so with the tool powered up so we can reset it.

Thanks
Mike

RE: 2006 6.0 - Reflashed and tuner locked out

Posted: Mon Sep 28, 2009 3:29 pm
by lundstedt
Thanks, Customer is going to get it at his home. Hopefully I'll get that faxed today

RE: 2006 6.0 - Reflashed and tuner locked out

Posted: Mon Sep 28, 2009 3:30 pm
by lundstedt
Is that number correct?

Re: RE: 2006 6.0 - Reflashed and tuner locked out

Posted: Mon Sep 28, 2009 4:04 pm
by mikel
mikel wrote:We need documentation showing the reflash before we can reset a tool, please fax it to 561-908-0048 then call within an hour or so with the tool powered up so we can reset it.

Thanks
Mike

RE: Re: RE: 2006 6.0 - Reflashed and tuner locked out

Posted: Tue Sep 29, 2009 5:15 pm
by lundstedt
sent that documentation about the reflash via fax... forgot you guys were closed so I'll try calling in the morning.

Posted: Tue Oct 27, 2009 11:46 am
by MooseMauler
I just had the Head Gaskets done on my '06 F350 and they reflashed the engine.

What kind of documentation do you need faxed in order to reset the Tuner?

Posted: Tue Oct 27, 2009 2:00 pm
by SCGt94
just proof of the service work done to the vehicle, fax us the ford invoice

Posted: Tue Oct 27, 2009 2:19 pm
by MooseMauler
Doing it in 3 minutes. Will send the first two pages as there is about 12 pages total with all the labour and parts they replaced. Thanks Don. Appreciate the prompt response too.

Posted: Tue Oct 27, 2009 2:25 pm
by MooseMauler
Sorry Don. Just got called into another case. I will fax it to you shortly after getting out.

Posted: Wed Oct 28, 2009 1:24 am
by MooseMauler
I faxed the required documents to you this afternoon. I then called three times but was on hold for a total of 45 min between all three calls. I got tired of waiting and accumulating long distance charges.

When is the best time to call where I am not going to be on hold for an hour?

Posted: Wed Oct 28, 2009 9:23 am
by SCGt94
call me @ 561-908-0045, call me today before 12, or from 2-530pm... I just grabbed two reset faxes from the office, one is for a 6.4 so i assume thats not you, the other is for a 2005 f350...i assume thats you moosemauler?...katzass? haha...that's awesome. So yea just give me a call today and i will reset it for you

Posted: Thu Oct 29, 2009 7:01 pm
by concoursd
MooseMauler, call their toll free line at 800-531-5484, same line, just different number to tech support.

Truck reflashed at dealer/ program locked out

Posted: Fri Nov 06, 2009 12:31 pm
by traviswalker007
My truck was reflashed at the dealer due to a egr issue and engine light. My diablo preditor programmer is locked out the number on the back is 192315 my truck is a 2006 f250 6.0L can you help, I have been on hold for 50 min???

RE: Truck reflashed at dealer/ program locked out

Posted: Fri Nov 06, 2009 12:37 pm
by traviswalker007
I faxed the ford work work order over 5 min ago.