Defective OBDII Cable

kevinae86 · Post by **kevinae86** » Tue Mar 23, 2010 11:10 am

So I called DiabloSport a few months ago and they told me that there was a possibility that the cable on the Trinity that I had was defective and that's why it has connection issues. They told me to get the cable and call back...

Well...I have tried calling and waited on hold for ridiculous amounts of time. So I decided a month ago to PM mikel because he seems to answer all the questions...still no response.

I am absolutely sure that this cable is defective and I want the revised one.

What do I need to do to get the revised cable sent my way?

Post by **mikel** » Tue Mar 23, 2010 11:14 am

PMs are no fun.

Can you please post a pic of the connector that goes into the Trinity, or try us again ont he phone so you can describe it to us?

kevinae86 · Post by **kevinae86** » Tue Mar 23, 2010 11:44 am

Well I am at work and don't have the Trinity here, but I drew the cable with a Paint program to illustrate what it looks like.

Post by **mikel** » Tue Mar 23, 2010 11:53 am

OK, yup, thats the old one.

PM me an address and I'll get the correct cable out to you asap.

RedJewel2SS · Post by **RedJewel2SS** » Tue Mar 23, 2010 1:22 pm

so what does the new one look like? i got mine back in October and it kinda looks like this one.

what was defective about it?

Post by **mikel** » Tue Mar 23, 2010 2:13 pm

got a pic?

RedJewel2SS · Post by **RedJewel2SS** » Tue Mar 23, 2010 4:02 pm

here's the pics of it. i dunno what kinda problems the defective cable has been causing.

you might remember a few months ago when i told y'all about the car going whacky whenever i was using the monitoring function on the Trinity. i have yet to use that function since then and have never had any other issues. not when logging, installing tunes, or using the drag tree

i'm on rev 1r06.

Post by **mikel** » Tue Mar 23, 2010 4:12 pm

now thats what I like when i ask for pics!!!!

That is the old cable, get me an address to send it to, and I'll get you hooked up!

RedJewel2SS · Post by **RedJewel2SS** » Tue Mar 23, 2010 4:38 pm

if you want you can send me the right angle OBDII cable instead

how would you like me to send the address? (email, pm)

p.s. - i sent you a PM with it, then read above you said PMs are no fun

jsracer · Post by **jsracer** » Sat Mar 27, 2010 10:04 am

Is a defective cable covered under warranty?
I have a trinity (purchased oct. 2009) with cable

Post by **06MonteSS** » Sat Mar 27, 2010 10:31 am

yes....

RedJewel2SS · Post by **RedJewel2SS** » Tue Mar 30, 2010 12:40 pm

Mike,

i received an invoice in the mail about the new cable, but the cable did not show up yet. :wam:

could snail mail really be faster than UPS?

Post by **mikel** » Tue Mar 30, 2010 12:44 pm

LOL, wtf???

RedJewel2SS · Post by **RedJewel2SS** » Tue Mar 30, 2010 1:08 pm

it'll probably show up today... i asked the front office at my apt complex and they said UPS didn't even show yesterday. i have gotten things in the past that didn't show up at my door until 8:30 at night from UPS

gizmodo · Post by **gizmodo** » Tue Mar 30, 2010 1:46 pm

I've had that happen before where the invoice shows up before the package. One time there were three days between the two.

Defective OBDII Cable

Defective OBDII Cable

RE: Defective OBDII Cable