Vehicle not on database? See dealer for update.

Predator support for Ford diesel vehicles

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ctt
Posts: 6
Joined: Fri Aug 13, 2010 8:59 pm

Vehicle not on database? See dealer for update.

Post by ctt »

I have a 2005 F350 6.0.. When was about ready to install the tune a message came up on the Predator - "Your vehicle is not in our database. Contact your dealer for a free update. Your cal_id is VXCF7N3"

Can I get an update here?
ctt
Posts: 6
Joined: Fri Aug 13, 2010 8:59 pm

RE: Vehicle not on database? See dealer for update.

Post by ctt »

Okay I figured out the problem, just needed an update.. But now a new problem arised, when I was in the step of creating a back-up before I installed the Predator tune, the predator said it couldn't detect that the ignition was set as on (even though it was), and it might have a performance tune on it.. I have never installed a tune on it before, but I did buy it used. Is there anyway to find out that it might have a tune already on it?
thomasdesantis
Posts: 1
Joined: Tue Aug 24, 2010 7:53 pm

RE: Vehicle not on database? See dealer for update.

Post by thomasdesantis »

were did you find the update im having the same problem
cole
Posts: 506
Joined: Mon Jan 15, 2007 7:45 pm

RE: Vehicle not on database? See dealer for update.

Post by cole »

Ok i want to get a few answers from you guys, was this truck purchased new ( like are you the original owner of it)? Also when you turn the key on before the predator is about to write the performance tune, do you get the "hour glass" "Didnt see ignition turn on" as soon as you turn the key in the on position? Or does it take a few seconds after you do the key cycle for that message to come up? Basically there are 1 possible scenario depending on when the message "Didnt see ignition turn on" it could be that there is a competitor flash on the truck already, (85% possibility) Because it was able to do the backup and fail on the write. Most likely if you take a copy of the original backup from the predator and send it in, i bet someone there could do a binary comparison and see changes in the file. The Tri Before you Buy crap from a competitor causes issues like this. ........... Or 2 the predator is married to another vehicle...
Cole Stevens
cole
Posts: 506
Joined: Mon Jan 15, 2007 7:45 pm

RE: Vehicle not on database? See dealer for update.

Post by cole »

Im sure there is a 3rd possibility too but lets see the answer!!
Cole Stevens
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mikel
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Location: DiabloSport World Headquarters
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RE: Vehicle not on database? See dealer for update.

Post by mikel »

we fixed that try before you buy thing, ALex worked his magic and made it a non issue on newer revs....
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
sonny9375
Posts: 2
Joined: Sun Sep 12, 2010 10:09 pm

RE: Vehicle not on database? See dealer for update.

Post by sonny9375 »

well my deal is i'm getting the same contact dealer stuff VXCF9H7. anyway i had this unit installed in my truck but put my original tune back in to get my truck serviced at the dealership now it wont take the tune any suggestions really want my get up and go back
jjenningsf-250
Posts: 1
Joined: Sat Oct 16, 2010 5:55 pm

RE: Vehicle not on database? See dealer for update.

Post by jjenningsf-250 »

I'm having the same CAL_ID issue with VXCF9H7, any suugetions....
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mikel
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Location: DiabloSport World Headquarters
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RE: Vehicle not on database? See dealer for update.

Post by mikel »

update the Predator to the latest revision to fix it.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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