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U7165 problems
Posted: Mon Dec 13, 2010 2:07 pm
by Twotonejr
Hi there I figured I would post on here beings I can't get through to tech support on the phone. I had my truck at the dealership the other day and they ended up reflashig my computer with my 100 hp tune in it. The tune is now gone and I don't believe I can recover it. So my question is what do I do? Ps I tried to install the 60 hp tune but it says the original backup is still in the handheld decide.... Any help would be appreciated thanks
Chris
RE: U7165 problems
Posted: Mon Dec 13, 2010 3:01 pm
by tuningss
You will have to fax a copy of the invoice showing that the dealership flashed it and get tech support on the phone with the device powered up in the vehicle.
RE: U7165 problems
Posted: Mon Dec 13, 2010 3:17 pm
by Twotonejr
It wasnt flashed at the dealership.....the diesel mechanic is a good friend of mine an he did it at my house.....so there isn't any invoice.....
RE: U7165 problems
Posted: Mon Dec 13, 2010 3:21 pm
by tuningss
Need to talk to Diablo tech support. They will have to handle that.
RE: U7165 problems
Posted: Mon Dec 13, 2010 3:31 pm
by mikel
If it was in your driveway, why not restore the stock tune first?
I need some sort of proof to avoid the $129 unlock fee.