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Trinity1000 "failed cut" software problem

Posted: Tue Jan 10, 2012 1:49 pm
by Pmexpert
Used trinity lot of times, but since few weeks I cannot upload or modify any tune(original or custom).
Algorithm:
Performance -> disclaimer(agree button) -> "failed cut" sign
Then pressing continue button and after words "wait a moment" trinity is reloading.
What happens and how could I upload factory tune now?
Alex

RE: Trinity1000 "failed cut" software problem

Posted: Tue Jan 10, 2012 2:02 pm
by mikel
is there a tune in the vehicle currently?

RE: Trinity1000 "failed cut" software problem

Posted: Tue Jan 10, 2012 2:26 pm
by 06MonteSS
yes, he has a custom tune in the vehicle currently, which was done back in June 2011... so, the trinity WAS working fine/ok back then, heh...

RE: Trinity1000 "failed cut" software problem

Posted: Tue Jan 10, 2012 3:08 pm
by Pmexpert
Exactly! Custom tune is inside. Last time it was loaded in November to change stock tune that was loaded before getting car to a dealer. Few weeks ago I found that forgot to turn the speed limit off, so decided to use programmer for that and found the problem...

RE: Trinity1000 "failed cut" software problem

Posted: Tue Jan 10, 2012 3:32 pm
by mikel
whats the revision?

RE: Trinity1000 "failed cut" software problem

Posted: Tue Jan 10, 2012 3:42 pm
by Pmexpert
Just to change iol and oil filter as far as i had 4% oil life remaining.

RE: Trinity1000 "failed cut" software problem

Posted: Tue Jan 10, 2012 3:43 pm
by Mike_Levy
What revision is the TUNER on? ;)

Posted: Tue Jan 10, 2012 4:14 pm
by Pmexpert
So the screen capture...

Posted: Tue Jan 10, 2012 4:25 pm
by mikel
give us a call with it powered up in the car, and we'll attempt to get it to restore.

Posted: Tue Jan 10, 2012 4:28 pm
by Pmexpert
It's 00:27am here, so only tomorrow morning i can call you being inside the car )) if it is possible, you can pm me detailed instructions or use email for that. If it is not possible, will call you in 7-8 hours.

Posted: Tue Jan 10, 2012 5:03 pm
by 06MonteSS
dude, in 7-8 hours, there will be noone there... this is EASTERN TIME ZONE here in the U.S.

hours are 9am - 6pm eastern time, U.S.... you need to call in those hours..

so, you need to call when it's about 6pm - 3am your time.

Posted: Tue Jan 10, 2012 5:23 pm
by Pmexpert
Thanks man for your help!)) so will call tomorrow