Intune/PC info

Post any issues or questions regarding the inTune auto updater application, or any PC related issues here.
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mikel
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Intune/PC info

Post by mikel »

When you first plug an inTune into a Windows PC, you'll be prompted to install a driver. The driver program is preloaded on the inTune drive, and there is no need to go hunting for it anywhere. This driver is used exclusively for live-streaming data from the inTune to a PC running our DataViewer software. If you don’t want or need the driver installed, it is not necessary to update your inTune and the auto updater functions will still work just fine.

The inTune appears as an external hard drive to a PC. It also has an internal CD ROM drive, which houses our Auto Updater software. When you plug into a PC, the Auto Updater software will run, and a few seconds after the inTune boots up to the main menu, you'll notice a small inTune icon appear in the lower left hand corner of your screen (in the package tray). If it does not auto-run for some reason, open up 'My Computer' (or 'Computer') and open the 'DiabloSport' drive. In that drive you'll see an icon marked ‘inTune.exe’ that you can double-click to launch the updater. Once the updater launches, it checks your tool’s software revisions, then compares them to the versions on our server, and automatically downloads anything that your tool does not have. Those updates will be loaded to the inTune USB drive, then the tool will let you know it is going to reboot, and it updates itself ;)

If you need to get a copy of your original backup (stock tune) or the last tune written to your vehicle, you simply browse your computer to the 'inTune' drive, and open the 'Tunes' folder to locate the files. This folder will always contain the Original Backup and Last Tune Written to the vehicle. If the backup has been restored to the vehicle, this folder will be empty.
You'll also see a logs folder onthe USB drive. Any datalogs you record and save with the inTune will be in this folder. You can access them from there, or you can browse directly from the DataViewer to upload the files right off the inTune for playback.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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twday87
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RE: Intune/PC info

Post by twday87 »

Where on the diablo website do we download the log viewer? I already have the dslogredux
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06MonteSS
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Re: RE: Intune/PC info

Post by 06MonteSS »

twday87 wrote:Where on the diablo website do we download the log viewer? I already have the dslogredux
http://diablosport.com/CMR/software/Gen ... .3.0.8.exe
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ptperformance
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RE: Re: RE: Intune/PC info

Post by ptperformance »

Ok, it connected and downloaded but never rebooted. Is this a problem?
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ptperformance
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RE: Re: RE: Intune/PC info

Post by ptperformance »

Never mind, it says the tool is updated so I guess I will give it another try on the vehicle tomorrow.

Thanks guys!
gunracer
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RE: Re: RE: Intune/PC info

Post by gunracer »

ok, got it plugged into computer and it says failed to locate driver file.it also keeps asking me to insert a cd. it doesnt come with a cd
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mikel
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RE: Re: RE: Intune/PC info

Post by mikel »

open computer, right click diablosport cd rm drive, and click open, then right click the intune.exe, and select run as administrator, done.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
gunracer
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Joined: Sun Feb 07, 2010 3:35 pm

RE: Re: RE: Intune/PC info

Post by gunracer »

awesome it worked. thanks man. now if i can figure out why it wont read codes
rmuccino
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Intune no driver

Post by rmuccino »

Can anyone help me out here, Called tech on hold for 90+ minutes. Just got this in today and can't do jack shit with it. There are no drivers installed. Followed directions provided and on the website. Still no luck.

HELP PLEASE!!!!! :?
gunracer
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Joined: Sun Feb 07, 2010 3:35 pm

RE: Intune no driver

Post by gunracer »

do you have a mac or pc? the first time i dd it i just plugged it in, waited till the icon showed up on the bottom status bar of computer, clicked it, and it updated itself.
rmuccino
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RE: Intune no driver

Post by rmuccino »

My second intune came in yesterday and it went fine only that it did not need an update. Now I have another issue it says the PCM Calibration is not supported but the truck is on the list.
countrybarber210
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Re: RE: Re: RE: Intune/PC info

Post by countrybarber210 »

mikel wrote:open computer, right click diablosport cd rm drive, and click open, then right click the intune.exe, and select run as administrator, done.
I have looked and looked but cant find inTune.exe anywhere.
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mikel
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RE: Re: RE: Re: RE: Intune/PC info

Post by mikel »

its inthe diablosport cd rom drive.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
countrybarber210
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Joined: Thu May 24, 2012 3:33 pm

RE: Re: RE: Re: RE: Intune/PC info

Post by countrybarber210 »

Also, I fear I've lost my factory tune when I plugged into PC. Noy showing on i1000 unit.
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mikel
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RE: Re: RE: Re: RE: Intune/PC info

Post by mikel »

if so, the tool will read the current tune and prompt you to send it to us, and we'll fix you up.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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