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inTune freezes after last update

Posted: Thu Jan 26, 2012 8:56 pm
by starman
After the last update for the inTune, it always freezes when dataloging with DV, it only works for 2 or 3 seconds and it freeze, before the update it was working!!

This is a video of this issue when it happens (sorry for my bad english) :oops:

http://www.youtube.com/watch?v=NngZU8M5x2w

RE: inTune freezes after last update

Posted: Fri Jan 27, 2012 9:36 am
by mikel
what update?

Re: RE: inTune freezes after last update

Posted: Sat Jan 28, 2012 1:05 pm
by starman
mikel wrote:what update?
after the GM Tune Db 1r01b, I don't know if it have something to do, but I start having this issue after that automatic update

RE: Re: RE: inTune freezes after last update

Posted: Mon Jan 30, 2012 1:32 pm
by TuningSolutions
Great Customer Support Frank was a big help with my customer, Hugo wanted me to tell you thanks again!

RE: Re: RE: inTune freezes after last update

Posted: Mon Jan 30, 2012 1:42 pm
by mikel
glad we could help!

RE: Re: RE: inTune freezes after last update

Posted: Tue Jan 31, 2012 7:38 pm
by starman
I need help with these issue!!

I try a different USB cable and with another laptop (2 windows 7 and 1 windows xp) and the issue is the same!

RE: Re: RE: inTune freezes after last update

Posted: Wed Feb 01, 2012 10:48 am
by mikel
please give us a ca ll with the tool in the car.

Thanks

Re: inTune freezes after last update

Posted: Tue Jan 06, 2015 5:41 am
by leomoon45
I have been using my inTune for a few weeks now without any problems. A few days ago when I plugged it into my computer it installed the update. I thought everything went well but the next time I tried to plug it into the computer I couldn't access the CD drive of the inTune anymore. Now all I can see is the inTune drive with the logs and the tunes. The inTune says that it is still version 1r01C. I went to the 'Devices and Printers' area of my computer and it appears that I have all of the current drivers installed. If I try to access the CD drive I get the following error: "Windows can't access this disk. The disk might be corrupt. Make sure that the disc uses a format that Windows recognizes. If the disk is unformatted, you need to format it before using it." Everything else appears to be working fine with the inTune.

Re: inTune freezes after last update

Posted: Tue Jan 06, 2015 11:13 am
by mikel
save this to the intune drive and let it import the file then the cd rom drive should reappear.

Thanks

Re: inTune freezes after last update

Posted: Fri Jan 30, 2015 12:43 am
by leomoon45
mikel wrote:save this to the intune drive and let it import the file then the cd rom drive should reappear.

Thanks
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