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Force factory tune??
Posted: Thu Mar 15, 2012 6:03 pm
by GSPCharger
I see this option on the InTune, but it is asking for a password? Anybody hahve this issue? Thanks..
RE: Force factory tune??
Posted: Thu Mar 15, 2012 6:06 pm
by mikel
you do not use that for anything, unless we ask you to go there over the phone and provide you with a key to get in

RE: Force factory tune??
Posted: Thu Mar 15, 2012 6:13 pm
by GSPCharger
Ok..thanks..
Re: RE: Force factory tune??
Posted: Fri Mar 16, 2012 12:06 pm
by GSPCharger
mikel wrote:you do not use that for anything, unless we ask you to go there over the phone and provide you with a key to get in

Mikel, when would you have to use that feature? My inTune has caused my car not to start and it won't load the factory tune back onto the car. Would that feature solve that issue?
RE: Re: RE: Force factory tune??
Posted: Fri Mar 16, 2012 12:59 pm
by mikel
Its used if the PCM is not responding, and the tool is not in recovery, is your tool in recovery mode?
RE: Re: RE: Force factory tune??
Posted: Fri Mar 16, 2012 2:18 pm
by GSPCharger
Yeah, its in recovery mode.. Never had an issue until the update.
RE: Re: RE: Force factory tune??
Posted: Fri Mar 16, 2012 3:30 pm
by mikel
have you called us yet to work through it?
RE: Re: RE: Force factory tune??
Posted: Fri Mar 16, 2012 5:33 pm
by GSPCharger
I called and I believe I spoke with John. He stated he needed the computer out of my car and the inTune to see of he could fix the problem.. I didn't understand why he needed my computer. I believe the problem is the inTune...
RE: Re: RE: Force factory tune??
Posted: Sat Mar 17, 2012 7:27 pm
by GSPCharger
TTT
RE: Re: RE: Force factory tune??
Posted: Mon Mar 19, 2012 12:34 pm
by GSPCharger
I called and I believe I spoke with John. He stated he needed the computer out of my car and the inTune to see of he could fix the problem.. I didn't understand why he needed my computer. I believe the problem is the inTune...
RE: Re: RE: Force factory tune??
Posted: Mon Mar 19, 2012 12:40 pm
by mikel
if the car does not start, and the tool will not recover it, then we would need the PCM to fix it.
RE: Re: RE: Force factory tune??
Posted: Mon Mar 19, 2012 12:57 pm
by GSPCharger
Ok.. Just wanted to know why.. What if I had the dealership flash the PCM, but sent you the inTune?
RE: Re: RE: Force factory tune??
Posted: Mon Mar 19, 2012 1:10 pm
by mikel
that will work too.
RE: Re: RE: Force factory tune??
Posted: Mon Mar 19, 2012 1:16 pm
by GSPCharger
Ok.. Thanks Mikel..