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vin database error

Posted: Sat Jun 23, 2012 10:35 am
by Stingray4me
Hello,
Help, ok i have a mac for some reason the intune crashes on windows 7. I have a brand new intune, someone from diablo emailed me 1r01i i dragged and droped into intune it updateded and rebooted then told me to get cd info. i tried on pc it worked for a while then crashed when it almost finished. looked at tool firmware info it was 1r01i thought it was ok . plugged into car and get vin database error...how can i fix with only a mac.... please any info appreciated..
Forgot i have a 2010 camaro ss ls3 but havn't got that far yet..



nothing????
should intune firmware be on 1r01i or 1r02a ?????

ok, pc on windows 7 goes blue screen during getcd. so its just a mac. i dragged 1r01i then 1r02a to intune. are these the only updates??

RE: vin database error

Posted: Sat Jun 23, 2012 1:45 pm
by mikel
download and apply all of the databases fromthe sticky post.

RE: vin database error

Posted: Sun Jun 24, 2012 8:57 am
by Stingray4me
Thanks for the info, why when i was on the phone with customer support three days ago so i could have avoided all of this he told me i only needed 1r01a..... Anyway..
i started to do that and then after 2nd update it told me i had to register the intune. I filled out the form on web page already (obviously as i'm logged in to post) when i look at tool info it says license 0/1. when i registered i got a username and password. am i missing something. how am i supposed to register the intune. Thanks again for any info you can provide.....

i cant drag the updates to intune because....Intune failed to update because its not registered........unbelievable.........................

RE: vin database error

Posted: Sat Jul 14, 2012 1:01 pm
by BRR
im having the same issue now also, and this is with a pc

Re: RE: vin database error

Posted: Mon Jul 16, 2012 10:56 am
by mikel
Stingray4me wrote:Thanks for the info, why when i was on the phone with customer support three days ago so i could have avoided all of this he told me i only needed 1r01a..... Anyway..
i started to do that and then after 2nd update it told me i had to register the intune. I filled out the form on web page already (obviously as i'm logged in to post) when i look at tool info it says license 0/1. when i registered i got a username and password. am i missing something. how am i supposed to register the intune. Thanks again for any info you can provide.....

i cant drag the updates to intune because....Intune failed to update because its not registered........unbelievable.........................
please post the info.xml file from the intune drive so I can register the tool for you.

sounds like you registered for our forums, not the same thing :)

Thanks

Re: RE: vin database error

Posted: Mon Jul 16, 2012 10:57 am
by mikel
BRR wrote:im having the same issue now also, and this is with a pc
you should simply be able to register it on a PC....?