Diablosport Forums

I have Trinity t1000 part #6JWPJCF / 2005 GMC 2500hd 6.0 gas

Purchased May 4/2012

Yesterday I tried it in my truck , the unit will not pass the locked screen saying "An internal update has been installed that requires a reboot".

And keeps saying
"An internal update has been installed that requires a reboot.
Please unplug your Trinity briefly to cycle the power.(1)"

And now it just keeps saying that. Won't connect to the car, won't connect to the computer.

I live in Canada, what would you suggest I do RMA or take it back to the dealer I bought it from Please help

Thanks

See if the dealer will take it back. For Canadians thats always a better option since shipping and duties are pretty high.

yup, that or rma the tool, and we'll fix it.

Thanks for the replies,I'll see if the dealer will take it back first if not RMA it is!!!

I also have the same problem as him. After my update my t1000 trinity did the same thing as Mr so high... An internal update has been installed that required a reboot. Please unplug your trinity briefly to cycle the power.(1) It's a what this... her will make you always this after each update that you ask us to do? It would be very unpleasant for a product has to award the. I just Quebec... What I can do. Thank

please fill out the rma request form.

Thanks

I just had this happen to me as well with the current update on my 2011 Ram 1500 5.7 and looks like my only option is to RMA. I was just trying to return my truck to stock and it froze up for quite a while so I unplugged it for a reboot. It looks like I don't have a back-up for my OEM tune anymore after I had to re-format my laptop recently. Is getting it back a lost cause and I'm now going to have to get the PCM re-flashed at the dealer?

Thanks