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"Unable to get calibration ID PCM"

Posted: Tue Mar 12, 2013 11:58 pm
by Danzanzio
I have an 05 Dodge Ram Hemi and am using the U7137-9r13 Diablo sport predator


So I installed a custom tune from Hemifever the other day and all went mostly well. The only problem I had was that after I loaded the custom PCM and TCM tunes onto the predator I tried installing both onto the vehicle and the PCM tune worked fine but the predator said that there was an error with the TCM tune and wouldn't load it, Sean aka Hemefever told me, before he sent me the tunes, that this was a common problem with the PCM tunes and it might not work. Well he was right and I was told to contact Mike L. He told me that in the meantime I should do some data logging so that he would be able to tweak the tune a little more. Well I tried to do that but when I tried the predator showed an error message saying "Unable to get calibration ID PCM." So I did a little searching on the forums and didn't find many answers but so I tried reinstalling my backup, but when I pressed the Performance tune option on the front page, I got the same error message as before. This also happened when I tried the " Show Calibration ID" and "Show VIN" option. I thought I might have needed to update the predator but I remembered that I cannot do that without the stock tune on the truck. :blowup:

At the moment this is not my daily driver so there isn't a huge rush to get this sorted out, but I was wondering what I could do to fix these two problems?

EDIT: Weird....I just tried again once last time before going inside and I no longer get the CalID error. Although I still do need help in finding out why the TCM tune isn't loading. Also, how do I select PIDs on the predator?

-Dan

Re: "Unable to get calibration ID PCM"

Posted: Wed Mar 13, 2013 12:56 pm
by mikel
try giving us a call with the tool powered up in the truck so we can try forcing a cal update.

restore the stock tune first.

Thanks

Re: "Unable to get calibration ID PCM"

Posted: Fri Mar 15, 2013 9:32 pm
by Danzanzio
Ok. Are you guys open tomorrow? (saturday the 16th) I'll have to mess around to get the stock tune back on because sometimes it gives me the same error when I select "performance tunes." Another issue I'm having is when I try to log data, I am not able to select any PIDs to log. My only options is "unselect all PIDs" and "watch & record." So if you guys are open I'll give you a call tomorrow.

Re: "Unable to get calibration ID PCM"

Posted: Fri Mar 15, 2013 9:50 pm
by Mike_Levy
They're only open during the week.

Re: "Unable to get calibration ID PCM"

Posted: Thu Mar 21, 2013 6:57 pm
by Danzanzio
Well....I keep trying to install the stock tune so I can call you guys but every time I get the chance I keep getting the "Unable to get calibration ID PCM" error message.

Re: "Unable to get calibration ID PCM"

Posted: Fri Mar 22, 2013 8:05 pm
by Danzanzio
Is there anything I can do without having to call? Because it seems like I work during your business hours, which I can't seem to find anywhere.


EDIT: I'm get off work at 2pm CST Tuesday so I'll try calling then.

Re: "Unable to get calibration ID PCM"

Posted: Mon Mar 25, 2013 9:50 pm
by Danzanzio
Turns out I had to force a calibration update with the trinity I had and after resetting the predator and updating it to 9r14 it seems to work fine. The long hold time sucked but other than that Mike (not sure which one lol) guided me through the process painlessly!

Thanks for the great customer service guys!

Re: "Unable to get calibration ID PCM"

Posted: Tue Mar 26, 2013 10:46 am
by mikel
good to hear, enjoy :)