Recovery mode

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jeffi
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Joined: Wed Dec 25, 2013 4:55 pm

Recovery mode

Post by jeffi »

My in tune went into recovery mode, how do I get it out?
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mikel
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Re: Recovery mode

Post by mikel »

let it restore the stock tune to the vehicle.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
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jeffi
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Joined: Wed Dec 25, 2013 4:55 pm

Re: Recovery mode

Post by jeffi »

Ok, so the tuner loaded the stock program back into the PCM, but when it goes back to reprogram the TCM it reboots itself and goes back to recovery mode. I can never get any further. I've called in and had it reset, and taken time to ensure that everything powered off and give plenty of time between ignition switch position changes and still same results.

I received this tuner as a replacement for one that never worked correctly new out of the box. I did the updates and registered it, and it worked. At this point I was very happy.

Now with the gas prices change for the worse around Spring break, I decided to go back to the 87 octane fuel and tune. This is when I ran across the problem I describe above.

I can't imagine everyone is having problems with their tuners but I tell you I am about worn out. What are my options here?
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mikel
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Re: Recovery mode

Post by mikel »

try skipping that key cycle for tcm, just leave the key on and click check/check.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
jeffi
Posts: 24
Joined: Wed Dec 25, 2013 4:55 pm

Re: Recovery mode

Post by jeffi »

OK I skipped the key switch off step and the in tune still rebooted itself.
jeffi
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Joined: Wed Dec 25, 2013 4:55 pm

Re: Recovery mode

Post by jeffi »

Any other suggestions?
jeffi
Posts: 24
Joined: Wed Dec 25, 2013 4:55 pm

Re: Recovery mode

Post by jeffi »

mikel wrote:try skipping that key cycle for tcm, just leave the key on and click check/check.
I followed this advice and still came out with the same results. The modified tune is still in the transmission and the tuner will not program the TCM. The tuner restarts itself and comes back up telling me it is in recovery mode each time and thus I can't program the PCM either.

:blowup: :blowup: :blowup: :blowup: :blowup: :blowup: :blowup: :blowup: :blowup: :blowup: :blowup: :blowup:
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mikel
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Re: Recovery mode

Post by mikel »

OK, post the new runtime files if there are any, and we are investigating.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
jeffi
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Joined: Wed Dec 25, 2013 4:55 pm

Re: Recovery mode

Post by jeffi »

mikel wrote:OK, post the new runtime files if there are any, and we are investigating.

Here is the info.xml file, I believe this is what you are looking for.
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mikel
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Re: Recovery mode

Post by mikel »

sny files in the runtime folder on the intune drive?
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
ahsannudin83
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Joined: Wed Mar 26, 2014 10:05 am

Re: Recovery mode

Post by ahsannudin83 »

hi,the same happen to me.while in recovery mode, it says error reading map(-2).i couldnt even start my car now.
jeffi
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Re: Recovery mode

Post by jeffi »

I didn't see any files in the runtime, but there are I believe 3 in the programs files. I'll have to check on it later this afternoon to be sure what they were exactly.
jeffi
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Joined: Wed Dec 25, 2013 4:55 pm

Re: Recovery mode

Post by jeffi »

Ok, there are no files in the logs or runtime folders, however there are 3 files in the tunes file.

There is a PCM backup file, a PCM Last tune written file, and a TCM Backup file.

No other files that I see other than a Goup update ITFG file and the info.xml document, both under the INTUNE folder.

The tuner is still booting up in recovery mode and it will not clear.

:crashing:
jeffi
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Joined: Wed Dec 25, 2013 4:55 pm

Re: Recovery mode

Post by jeffi »

Another thing is that when I plug the tuner in to the computer it will not try to update. Possibly because its in recovery mode?
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mikel
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Re: Recovery mode

Post by mikel »

it wants to be on the main menu to update, click no then the back arrow.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
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