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Calibration error when trying to up date

Posted: Wed Apr 09, 2014 11:54 am
by jlock76
I've been trying to load the tune into my 2014 Dodge 2500, 5.7 lt, 6 speed and am receiving a request for calibration. When I plug the unit into the computer, I receive a calibration error.

Re: Calibration error when trying to up date

Posted: Wed Apr 09, 2014 12:37 pm
by mikel
please post the info.xml file from the intune drive.

Re: Calibration error when trying to up date

Posted: Wed Apr 09, 2014 1:30 pm
by jlock76
Here you go

Re: Calibration error when trying to up date

Posted: Wed Apr 09, 2014 4:21 pm
by mikel
unfortunately, you have the wrong tool there.
Its an I-1000-DCX, you need a normal I-1000 for the 04 model.

Thanks

Re: Calibration error when trying to up date

Posted: Wed Apr 09, 2014 4:59 pm
by jlock76
I just purchased this unit and everything I'm reading called for the 1000-DCX. The truck is a 2014 model and the DCX is for 11+ Any other ideas

Re: Calibration error when trying to up date

Posted: Wed Apr 09, 2014 5:03 pm
by mikel
sorry, I misread your initial post and saw 2004.

Let me look into this a bit further.

Re: Calibration error when trying to up date

Posted: Tue Apr 15, 2014 11:47 am
by jlock76
Hi Mike, are you making any headway?

Re: Calibration error when trying to up date

Posted: Wed Apr 23, 2014 10:46 am
by jlock76
Hi guys, is there any update on this issue. I know your busy, just trying to get this unit running. Thanks

Re: Calibration error when trying to up date

Posted: Thu May 01, 2014 1:01 pm
by jlock76
Hi Mike, should I look at returning this unit. Purchased on Feb.25 and doesn't look like we're getting anywhere on the calibration failure. Let me know what you think, I've been working with your tech support since the 7th of March. Thanks

Re: Calibration error when trying to up date

Posted: Thu May 01, 2014 1:19 pm
by mikel
this is in the works currently, should be very soon.