Trinity locked with 2015 Silverado 6.2

Post any questions or comments about your Trinity for your GM car or gas truck here.

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gmphillip
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Joined: Sun Feb 15, 2015 8:48 pm

Trinity locked with 2015 Silverado 6.2

Post by gmphillip »

Tried installing a tune today. I selected the automatic without knowing I need to select manual due to lack of 8 speed tcm support.
Now I have a corrupted backup tune. I do not wish to apply the backup tune to the vehicle for fear of messing up something, but I cant do anything with the tuner now. Do I need to have it unlocked/un married from the truck via Diablosport or is there anything I can do before tuesday to fix this?
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mikel
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Re: Trinity locked with 2015 Silverado 6.2

Post by mikel »

it cant do anything with the 8 speed, did you load a tune yet?
What does the tool say for options/show last tune written?

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
gmphillip
Posts: 16
Joined: Sun Feb 15, 2015 8:48 pm

Re: Trinity locked with 2015 Silverado 6.2

Post by gmphillip »

I found that out. Lol. Last tune written was "PCM: Original Backup". Backed up the PCM before realizing I needed to switch the transmission to manual.
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mikel
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Re: Trinity locked with 2015 Silverado 6.2

Post by mikel »

OK, good deal.

Enjoy.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
gmphillip
Posts: 16
Joined: Sun Feb 15, 2015 8:48 pm

Re: Trinity locked with 2015 Silverado 6.2

Post by gmphillip »

it won't let me do anything though. Do I need to load the original tune back to the truck and then do a backup with manual trans selected?

When I first plugged the Trinity in, it said
"Your calibration is not currently supported" and then
"Trinity will try to save your original backup"

The only options available are
"Modify Stock Tune" and
"Original Backup"
When I select modify it tells me
"Trinity was able to read a backup. You will need to export the backup using DS Downloader and call (561)908-0040 x1"

Here is the imported file from the Trinity.
PCM_665218668871.grg
(1.88 MiB) Downloaded 351 times
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mikel
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Re: Trinity locked with 2015 Silverado 6.2

Post by mikel »

what version is onthe tool currently (options/show information)
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
gmphillip
Posts: 16
Joined: Sun Feb 15, 2015 8:48 pm

Re: Trinity locked with 2015 Silverado 6.2

Post by gmphillip »

V.1r13e
gmphillip
Posts: 16
Joined: Sun Feb 15, 2015 8:48 pm

Re: Trinity locked with 2015 Silverado 6.2

Post by gmphillip »

I had updated before using it the first time.
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mikel
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Re: Trinity locked with 2015 Silverado 6.2

Post by mikel »

Its just unsupported at the moment, we'll get it added in the next update.
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
gmphillip
Posts: 16
Joined: Sun Feb 15, 2015 8:48 pm

Re: Trinity locked with 2015 Silverado 6.2

Post by gmphillip »

The reason I purchased this tuner was that your site stated it supported GM 2015 6.2l. Now you are telling me it doesn't yet?
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mikel
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Re: Trinity locked with 2015 Silverado 6.2

Post by mikel »

There are 1000's of different calibrations, and we treat each uniquely, unfortunately there is no way to get them all until you start running into them in the field.

We have 100's of 2015 GM truck customers using inTunes and Trinitys, but we'll be getting new files like yours for years to come.
I just got a new unsupported file for an 01 Vette and an 06 Truck, just this past week ;)
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
gmphillip
Posts: 16
Joined: Sun Feb 15, 2015 8:48 pm

Re: Trinity locked with 2015 Silverado 6.2

Post by gmphillip »

So what's the estimated time before I can actually use the tuner I purchased?
gmphillip
Posts: 16
Joined: Sun Feb 15, 2015 8:48 pm

Re: Trinity locked with 2015 Silverado 6.2

Post by gmphillip »

And if I still have this tuner by that time what will I do about the "Original backup" files that are on it?
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mikel
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Re: Trinity locked with 2015 Silverado 6.2

Post by mikel »

we update the GM databases once a week, it will likely be Monday or Tuesday for the next one.

The unsupported file on the device will go away once it reads a supported backup.

Thanks
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST

[email protected]
gmphillip
Posts: 16
Joined: Sun Feb 15, 2015 8:48 pm

Re: Trinity locked with 2015 Silverado 6.2

Post by gmphillip »

So I will have to up-date the tool next week to be able to use it ? :| :|
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