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Dead 2013 Ram Hemi after tune

Posted: Tue Apr 28, 2015 6:43 pm
by mfjudge
info.xml
Got an inTune DCX a few weeks ago for my 2013 Ram 1500 Black Express RCSB, 5.7/6 speed.

Upon my first attempt to do the initial tune, I got an error message that wanted me to update the tuner...did so...

Second attempt it wanted to update the PCM calibration, so I let it...

Third attempt (screwy schedule, so over a few weeks) and others, it would fail in attempting to load any of the preloaded tunes and would roll back to the stock tune.

Last nite, figured I would check for an update and it was downloaded.

Tried to tune again, failed again and the tuner tried to go back to the stock tune...this failed and now the truck is bricked, no start...now I have a dead truck...

Solution? Attached is info.xml file

Not a happy camper...

Re: Dead 2013 Ram Hemi after tune

Posted: Wed Apr 29, 2015 9:26 am
by mikel
what happens if it tries to restore the stock tune exactly?

Re: Dead 2013 Ram Hemi after tune

Posted: Wed Apr 29, 2015 10:47 am
by mfjudge
It goes through the restore/OEM tune process but says it fails...and thus a no start condition on the truck...

Re: Dead 2013 Ram Hemi after tune

Posted: Wed Apr 29, 2015 3:54 pm
by mikel
please email the info.xml file and the contents of the tunes and runtime folders on the intune drive to [email protected] so we can get this sorted out for you asap

Thanks

Re: Dead 2013 Ram Hemi after tune

Posted: Thu Apr 30, 2015 1:45 pm
by mfjudge
Sent...