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custom tune write failed at offset custom tune problem: ba

Posted: Fri Aug 07, 2015 3:32 pm
by scooper802
Make, model and year of vehicle : 2007 ford mustang 4.0
model # of Predator or Trinity U7145
software revision on the Predator or Trinity dsd version: 2.2.2.7 or v.9r04


specific information relating to any issue or question you may have :
when I try to download a custom tune I first got an error (see below)
then thereafter when I try again to dowload the file Iget no error but i get download successful
but it really doesnt download anything as it doesnt show any progess on the progress bar or any bytes received.

I originally got the errors...

custom tune write failed at offset
custom tune problem: bad calid (2)


Auto Connect is ENABLED.
Legacy Connect is DISABLED.
A tool was found on COM4 at 115200 baud.
XML RPC commands are AVAILABLE.
XML RPC protocol version is 1.60
Tool type = 'Predator'.
Serial number = '201326809'.
Part number = 'u7145'.
CROM version = 'u7145-9r04 05112010 034705 PM boot4'.
Vehicle VIN = 'not disclosed'.
Vehicle Calibration = 'not disclosed'.
Original backup SAVED.
Tool is Married TRUE.
Single user tool FALSE.
Using Class2 Protocol FALSE.
Calibration Updates are NOT supported.
A Calibration Update is NOT required.
XML RPC WILL be used for FRG transfers.
Tune compression is AUTOMATIC.
Tune compression is set to ENABLED.
Tool registration is NOT supported.
Tool does NOT support multiple ECUs.
Tool reports 1 ECUs.
Multi ECU Backups 2
Marriage VIN 1ZVFT80N775365460ÿÿÿÿ
Tool ID
Desc
Unit 1 FMAG0M6HEX
Unit 1 6b7 
Multi ECU Tuning 1
Name Unit 1, TuneID 91 Octane Performance, Modified yes, Lock No, Erased No
Server

Re: custom tune write failed at offset custom tune problem:

Posted: Fri Aug 07, 2015 3:42 pm
by mikel
please post the files you are trying to load and the backup from the tool.

Re: custom tune write failed at offset custom tune problem:

Posted: Fri Aug 07, 2015 4:20 pm
by scooper802
mikel wrote:please post the files you are trying to load and the backup from the tool.
do you mean attach the files? here they are... I assume thats what are trying to say, sorry newbie here

the tss_base1 files (two versions... are the custom tunes that wont download to predator, I attached the last tune written (FMAF06MHEX)
and the "original tune" file as well, I think maybe my tuner placed a typo in my calid or vin# on the custom tunes????

Re: custom tune write failed at offset custom tune problem:

Posted: Fri Aug 07, 2015 4:26 pm
by scooper802
I cant get a hold of my tuner, i have open track racing tomorrow, my car dead in the water because of this issue, I cant start the car until I load my
custom tune, I just installed a supercharger. Plz help,

Re: custom tune write failed at offset custom tune problem:

Posted: Mon Aug 10, 2015 11:43 am
by mikel
please try loading the attached file through DSDL

Re: custom tune write failed at offset custom tune problem:

Posted: Mon Aug 10, 2015 3:13 pm
by scooper802
finally got a hold of my tuner TSS last friday evening, he collaborated with diablo tech Mike L. VIN number match were checked on custom tune files and seemed to be okay (no typos), TSS tuner sent me some new files to try, I tried to download them BUT still no luck I get an "invalid cal id error."

.

at first I thought maybe issues with my USB to serial cable, so I reverted back to my serial to serial cable to see if any issues with the cables, no differences. same problem,

Re: custom tune write failed at offset custom tune problem:

Posted: Mon Aug 10, 2015 3:19 pm
by scooper802
mikel wrote:please try loading the attached file through DSDL
your "test" file got me this error (see attached photo), I assume you go to "performance tune" menu on device and it will search for a custom tune file?, when you go to "custom tune" menu under "options" that seems to get me no where.... my car is an official "brick" , I tried calling your customer support last friday and they (Mike M.) told me its my tuners problem and my tuner says since its a software download problem its diablos problem, here I am stuck in the middle with my pants down, the forum is eating too much time, cant we move this up a notch? a phone call perhaps?

Re: custom tune write failed at offset custom tune problem:

Posted: Tue Aug 11, 2015 9:56 am
by mikel
this has to be an issue with the old crom, please restore the stock tune, update the tool to this version, then delete all the files associated with the HEX named files, let the tool read a new backup,m and Mike at TSS or I can make the new tunes from that new backup.

Thanks

Re: custom tune write failed at offset custom tune problem:

Posted: Tue Aug 11, 2015 10:08 am
by scooper802
mikel wrote:this has to be an issue with the old crom, please restore the stock tune, update the tool to this version, then delete all the files associated with the HEX named files, let the tool read a new backup,m and Mike at TSS or I can make the new tunes from that new backup.

Thanks
I thought I had the latest CROM file installed but now realized i didnt, I followed your procedures and attached is the new generated original back up file. I loaded the performance 91 octane file to satisfy the device to create back up file to send you. Mike from TSS is on the road so if you can edit the custom tunes files and attach I would aprreciate it, TY

Re: custom tune write failed at offset custom tune problem:

Posted: Tue Aug 11, 2015 12:04 pm
by mikel
scooper802 wrote:
mikel wrote:this has to be an issue with the old crom, please restore the stock tune, update the tool to this version, then delete all the files associated with the HEX named files, let the tool read a new backup,m and Mike at TSS or I can make the new tunes from that new backup.

Thanks
I thought I had the latest CROM file installed but now realized i didnt, I followed your procedures and attached is the new generated original back up file. I loaded the performance 91 octane file to satisfy the device to create back up file to send you. Mike from TSS is on the road so if you can edit the custom tunes files and attach I would aprreicate it, TY
Mike didnt want me to leave the files here inthe thread, can you email me the tunes please?
michaellitsch @ holley.com

Thanks

Re: custom tune write failed at offset custom tune problem:

Posted: Tue Aug 11, 2015 1:09 pm
by scooper802
mikel wrote:
scooper802 wrote:
mikel wrote:this has to be an issue with the old crom, please restore the stock tune, update the tool to this version, then delete all the files associated with the HEX named files, let the tool read a new backup,m and Mike at TSS or I can make the new tunes from that new backup.

Thanks
I thought I had the latest CROM file installed but now realized i didnt, I followed your procedures and attached is the new generated original back up file. I loaded the performance 91 octane file to satisfy the device to create back up file to send you. Mike from TSS is on the road so if you can edit the custom tunes files and attach I would aprreicate it, TY
Mike didnt want me to leave the files here inthe thread, can you email me the tunes please?
michaellitsch @ holley.com

Thanks

custom tune files were emailed to you...thanks

Re: custom tune write failed at offset custom tune problem:

Posted: Tue Aug 11, 2015 1:16 pm
by mikel
you should be all set now, lemme know :)