Diablosport Forums

Good afternoon,

I just received an inTune i2 with my Procharger kit for a 2017 Mustang GT. I am unable to access any advanced tuning options such as backing up my factory tune (required by Procharger). When I plug the device in, I select the "tune" option from the main menu and I'm presented with a screen that says "install calibration update onto vehicle", to which I can only select yes or no. There is no advanced tuning option nor a way to backup my tune. If I select yes, it goes through a writing process of some sort but does not save a backup of the stock tune. If I select no, I'm simply kicked back to the main menu. I need to figure out a way to save my stock tune to the device so that I can send it to Procharger. Not sure if this is related, but I previously had a Lund Racing tune on my car, but returned it to stock prior to attempting the inTune. Any help would be greatly appreciated!

Just an update: I took my inTune back down to my car to make sure I wasn't missing something. Now when I plug it in and go to the tuning menu, I get the vehicle not supported notification and am prompted to check for updates. Unfortunately, the update process returns the "no updates found" message.

the device says it is already married.
Are you sure it hasnt already saved the backup?
there'd be a copy of the inthe i2 drive/tunes folder.

Thanks so much for getting back to me first thing in the AM! I'm positive, there's nothing saved on the device.

Lets reset the device.

give us a call with it powered up or go to settings/advanced/tech support/advanced/registry reset and type out the key and email it to me and leave it on that screen until I reply.

Thanks

I called and had it reset. I'll try connecting to my car at lunch and post an update. Thanks for the help!

Just an update. The device reset worked, but I continued to get a vehicle not supported message. I called customer support and Wyatt took care of me. He sent a file that got things working properly.

Thank you for the great customer service! Time to instal my Procharger .