New Tuner i3

Junkman63 · Post by **Junkman63** » Tue Sep 19, 2017 11:35 pm

i'm seeing the new tuner and what i want to know if the new will bump the support for the i2 tuner? the tuner look different in size and display, but are the programmer software the same.

Post by **mikel** » Wed Sep 20, 2017 7:43 am

Very similar, i2 will continue to get updates as needed for a year.

chillidic · Post by **chillidic** » Thu Sep 21, 2017 9:03 am

I just bought the i2 last year, are you saying it's only good for another year then no more updates ?

Nightshade · Post by **Nightshade** » Thu Sep 21, 2017 11:19 am

chillidic wrote:I just bought the i2 last year, are you saying it's only good for another year then no more updates ?

Hope that isn't the case. Looking at the i3 I fail to see any differences that would justify upgrading form an i2 to an i3.. Maybe it's a bit quicker and has a nicer screen.. but for the once or twice a year it gets powered on to update a tune, it's not something that I would want to replace every couple of years. My old predator was supported for a long time..

D4Ram7081 · Post by **D4Ram7081** » Fri Sep 22, 2017 9:54 pm

All new orders going to be i3 now going out to customers?

Post by **06MonteSS** » Fri Sep 22, 2017 10:20 pm

yes.. new orders will be for the intune i3..

and yes, the intune i2 is at "end of life" at the end of this month, September 2017... it's all done.. any new functionality, vehicle support, etc will only be done and added for the inTune i3...

chillidic · Post by **chillidic** » Sat Sep 23, 2017 6:02 am

Well, guess you lost a customer. Not going to pay $400 every couple years for a tuner that sits in my glove box most of the time .

What a rip off !

icetraxx · Post by **icetraxx** » Sat Sep 23, 2017 6:19 am

Is there a trade in/credit to go from a I2 to an I3? I just got an I2 about 3 months ago.

jdhaines32 · Post by **jdhaines32** » Sat Sep 23, 2017 7:03 am

I just purchase my i2 about a month ago from a Dodge dealer that sells them. It would have been nice if they would have let me know a new version was coming out and that the i2 would only receive updates for the next year. I also didn't see anything on the Diablosport website at the time of research that there was even going to be a i3 coming out to replace the i2.

A05GSHO · Post by **A05GSHO** » Sat Sep 23, 2017 7:08 am

chillidic wrote:Well, guess you lost a customer. Not going to pay $400 every couple years for a tuner that sits in my glove box most of the time . What a rip off !

I agree, have had mine for a year now and I get 1 more year of support and upgrades. I'll be done, time to move on to something else

Post by **mikel** » Mon Sep 25, 2017 8:16 am

chillidic wrote:Well, guess you lost a customer. Not going to pay $400 every couple years for a tuner that sits in my glove box most of the time . What a rip off !

why would you assume that?

i2 will continue to get updated regularly for at least a year, and by that time the OEMs are generally done coming up with new calibrations for these vehicles. I still have 1000s of customers using the old i1000, which we haven't offered updates for in some time, but we still support it if needed and fix them if required...its not like we just said 'if you have an i2 you are out in the cold', not at all.

Post by **mikel** » Mon Sep 25, 2017 8:17 am

icetraxx wrote:Is there a trade in/credit to go from a I2 to an I3? I just got an I2 about 3 months ago.

theres literally no reason to do this. Both devices run the same tune databases, the i3 was a new case and skus for 50 state legal coverage. Your i2 is fine and will work for years to come

D4Ram7081 · Post by **D4Ram7081** » Mon Sep 25, 2017 8:57 am

Thanks for answering my question. I was worried the invoice said i2 and I would get an i2. Glad i3 are being shipped instead!

Thanks Mikel for answering my question quickly after hours.

Nightshade · Post by **Nightshade** » Mon Sep 25, 2017 9:00 am

06MonteSS wrote:yes.. new orders will be for the intune i3..

and yes, the intune i2 is at "end of life" at the end of this month, September 2017... it's all done.. any new functionality, vehicle support, etc will only be done and added for the inTune i3...

mikel wrote:
icetraxx wrote:Is there a trade in/credit to go from a I2 to an I3? I just got an I2 about 3 months ago.
theres literally no reason to do this. Both devices run the same tune databases, the i3 was a new case and skus for 50 state legal coverage. Your i2 is fine and will work for years to come

I think maybe there was some confusion as to what 'end-of-life' entails. I work in IT and deal with EOL issues and repurchasing of hardware because of it constantly. sometimes the only difference between one model and the next is a different colour bezel (thanks cisco..)..

From what I can tell, there is not a *LOT* of difference between the I2 and I3.. so I am glad to hear that you guys aren't forcing upgrades... even if the I2 is older with a slower processor, it doesn't need much for tuning..

The predator for my old 08 Daytona still works fine.. and I also had that when I had my 05 Magnum.. so that's a good 12 years or so..

Diablosport has been good about support of their hardware..

chillidic · Post by **chillidic** » Mon Sep 25, 2017 2:27 pm

Mikel, thank you for clarifying that I appreciate your fast response.

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