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Issues updating intune
Posted: Fri Nov 24, 2017 2:31 pm
by nicholas.willoughby
When I tried to use the Ignition Updater I get the device error please call technical support under details it says Device SKU cannot be determined.
I then tried to just double click CD Drive Diablosport, it updated something rebooted the device and now says An unexpected error occured: Tool OEM is missing Parameter name: oem twice. Is there anyway you could help me get this updated?
Tool Version: 1r01h
Firmware Info:
GM Tune Db: 1r01w
DCX Tune Db: 1r01b
Ford Tune Db: 1r01o
GM PID Db: 1r01a
DCX PID Db: 1r01a
FORD PID Db: 1r01b
Application: 1r01h
DTC Db: 1r01a
VIN Db: 1r01c
Info Db: 1r01b
EDIT: Added info.xml
Re: Issues updating intune
Posted: Sun Nov 26, 2017 10:34 am
by rene_1520
i am having the exact same issue
Re: Issues updating intune
Posted: Sun Nov 26, 2017 10:54 am
by rene_1520
info
Re: Issues updating intune
Posted: Sat Dec 02, 2017 12:02 pm
by nicholas.willoughby
I still need help, normally the support is better but this is disappointing...
Re: Issues updating intune
Posted: Tue Dec 05, 2017 1:17 pm
by mikel
nicholas.willoughby wrote:When I tried to use the Ignition Updater I get the device error please call technical support under details it says Device SKU cannot be determined.
I then tried to just double click CD Drive Diablosport, it updated something rebooted the device and now says An unexpected error occured: Tool OEM is missing Parameter name: oem twice. Is there anyway you could help me get this updated?
Tool Version: 1r01h
Firmware Info:
GM Tune Db: 1r01w
DCX Tune Db: 1r01b
Ford Tune Db: 1r01o
GM PID Db: 1r01a
DCX PID Db: 1r01a
FORD PID Db: 1r01b
Application: 1r01h
DTC Db: 1r01a
VIN Db: 1r01c
Info Db: 1r01b
EDIT: Added info.xml
this device is super old, hasnt been updated in probably 4-5 years?
Need to load the 1r01i file first, then the 1rt03y file, once it imports them inthat order, use the ignition software to update the device.
Re: Issues updating intune
Posted: Tue Dec 05, 2017 1:17 pm
by mikel
rene_1520 wrote:i am having the exact same issue
please post the info.xml file from the intune drive.
Re: Issues updating intune
Posted: Mon Oct 01, 2018 10:32 am
by Preston5280
Hello
Is there a fix for this? I am having the same issue and need to update my tune to the latest for an emissions test.
Info.xml attached
Any help would be much appreciated.
Re: Issues updating intune
Posted: Wed Oct 03, 2018 8:57 am
by mikel
Preston5280 wrote:Hello
Is there a fix for this? I am having the same issue and need to update my tune to the latest for an emissions test.
Info.xml attached
Any help would be much appreciated.
this device is up to date.