Unable to update
Unable to update
I purchased a used intune tuner which is unmarried. The auto updater is giving me the following error:
"An unexpected error occured. Tool OEM is missing. Parameter name: OEM"
Here is my info.xml file:
<?xml version="1.0"?>
-<tool_info> <main svn="5122" sw_rev="1r02c" full_version="InTune-1r02c 08/15/2012 02:07:04 PM"/> <registration status="0" sn="IGO1KDF-2"/> <cal_id CM1="04692392AIke0v00" PCM="05094680AH"/> <restore bc="0" vin="2B3LA53HX6H474309" id="0"/> <system_db vin="1r01a" dtc="1r01a" info="1r01b"/> <db pid="1r01a" tune="unknown" mfr="DCX"/> <db pid="1r01a" tune="1r01e" mfr="FORD"/> <db pid="1r01a" tune="1r01k" mfr="GM"/> <license tuned="0" avail="1"/> <unsupported vin="2B3LA53HX6H474309" oem="DCX" calid="05094680AH"/> <updates count="1"/> </tool_info>
Let me know what I need to do so I can update the tuner. I will be using it on a 2006 Dodge Charger RT.
Thanks
"An unexpected error occured. Tool OEM is missing. Parameter name: OEM"
Here is my info.xml file:
<?xml version="1.0"?>
-<tool_info> <main svn="5122" sw_rev="1r02c" full_version="InTune-1r02c 08/15/2012 02:07:04 PM"/> <registration status="0" sn="IGO1KDF-2"/> <cal_id CM1="04692392AIke0v00" PCM="05094680AH"/> <restore bc="0" vin="2B3LA53HX6H474309" id="0"/> <system_db vin="1r01a" dtc="1r01a" info="1r01b"/> <db pid="1r01a" tune="unknown" mfr="DCX"/> <db pid="1r01a" tune="1r01e" mfr="FORD"/> <db pid="1r01a" tune="1r01k" mfr="GM"/> <license tuned="0" avail="1"/> <unsupported vin="2B3LA53HX6H474309" oem="DCX" calid="05094680AH"/> <updates count="1"/> </tool_info>
Let me know what I need to do so I can update the tuner. I will be using it on a 2006 Dodge Charger RT.
Thanks
- mikel
- Posts: 58789
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Unable to update
please attach the info file
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: Unable to update
Here is the file as requested:mikel wrote:please attach the info file
- Attachments
-
- info.xml
- (557 Bytes) Downloaded 417 times
Re: Unable to update
Hey Mike,
Did you have a chance to look at my info file yet?
Did you have a chance to look at my info file yet?
- mikel
- Posts: 58789
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Unable to update
please save this file to the drive and let it reboot then try the udpater again.
- Attachments
-
- cdrom-1r01w.itf
- (3.97 MiB) Downloaded 556 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: Unable to update
I transfered the file to the tuner. I let it reboot and tried to update it again. I am still getting the same error as before.
"An unexpected error occured. Tool OEM is missing. Parameter name: OEM"
Here is my new info file:
"An unexpected error occured. Tool OEM is missing. Parameter name: OEM"
Here is my new info file:
Re: Unable to update
Hey Mike, have you had a chance to look at the new info file?
Re: Unable to update
they were closed yesterday for company outing..
they'll be back monday..
they'll be back monday..
06MonteSS / DiabLew Tune

2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net

2014 Camaro SS - 2SS, RS pkg., short-throw shifter, NPP perf. exhaust, BMR strut-tower brace, Cold Air Inductions cold air intake
www.diablewtune.com -- www.diablocustomtune.com -- www.diablocustomtunegm.com -- www.diablocustomtuning.net
- mikel
- Posts: 58789
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Unable to update
try loading this file, dont worry about the updater for now.
- Attachments
-
- dcx_tunes-1r01f.itf
- (12.88 MiB) Downloaded 461 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: Unable to update
I loaded the file to the tuners drive & let it reboot. I hooked up the tuner to the car and when I proceeded to tune the car I got a screen saying the PCM might need a calibration update.
I am still unable to update the tuner as I am still getting the same error as before.
Anything else we can try?
Here is the new info file
I am still unable to update the tuner as I am still getting the same error as before.
Anything else we can try?
Here is the new info file
Re: Unable to update
Hey Mike, did you have a chance to look at the new info file?
- mikel
- Posts: 58789
- Joined: Tue Jan 16, 2007 1:17 pm
- Location: DiabloSport World Headquarters
- Contact:
Re: Unable to update
save this ot th eintune drive, let the tool import it then load the update to the car, then you can tune it.RT_RZR wrote:Hey Mike, did you have a chance to look at the new info file?
- Attachments
-
- 2B3LA53HX6H474309_05094680al.drg
- (433.4 KiB) Downloaded 508 times
Mike Litsch
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
DiabloSport Brand Manager
Diablo Tech support by phone:
561-908-0040
M-F 8:00 AM to 5:00 PM EST
[email protected]
Re: Unable to update
It worked. I was able to tune the car. Thanks for all your help.